xigmatek dark knight, bad rebate, three times before given

[darknkreepy3#]

update:
after harassing the company 3 times with email jpgs of the sent rebate info and requests, I got my rebate in about 16 weeks. wow, 4 months for one $20 check? But, in the end after a lot of work and hassle, it paid off. Just don't offer rebates if you don't want to give them out. And certainly don't lie that you lost them in the mail, and then it takes 8 more weeks after an 8 week wait for a check, then it doesn't, it takes 3 days. Suspect.

The cooler itself? Truly Amazing. The whole line they create. Just don't bother with their rebates.

//----------------------------------------

why would your company do that? $20, really? after I proved I did send it properly...

so in writing you're going to tell me that it is going to take 16 weeks to send $20. about $1.10 a week.

Does your company need some money? Should I find a loan company that can support you?

Or do you just follow bad business practices and I need to file a complaint with newegg and the BBB?

I will be posting all of this on a few sites, so let me know.

thank you,
kristoffe


On 10/6/2011 11:53 AM, Christina Fleck wrote:
> I do apologize for the misinformation in this email. I did mail out many checks on the 26th and unfortunately I had to wait on yours. There are some things that I do not have control of and how long it takes to process the rebate forms is one of them. I had to treat your forms like I just received them and they needed to be processed before I could give you your rebate. My intention was to cut the check this day until I was informed differently.
>
> Christina
>
> -----Original Message-----
> From: Christina Fleck
> Sent: Monday, September 26, 2011 1:47 PM
> To: 'kristoffe'
> Subject: RE: I have not gotten my rebate yet (12 weeks+ now)
>
> Hello Kristoffe...
>
> Checks are going out today.
>
> Kindest regards,
> Christina
>
> -----Original Message-----
> From: kristoffe [mailto]
> Sent: Monday, September 26, 2011 12:26 PM
> To: Christina Fleck
> Subject: I have not gotten my rebate yet (12 weeks+ now)
>
> Hello, I haven't gotten my rebate yet? Have you sent the check yet?
>
> Kristoffe
>
> thank you
>
> On 9/13/2011 11:05 AM, Christina Fleck wrote:
>> Hello Kristoffe:
>>
>> I hope all is well. Your rebate will be honored. Would you like to
>> receive it through PayPal? If so, please provide me with your PayPal
>> account email address or indicate that you would prefer a check by
>> mail. Great video by the way
>>
>> Sincerely,
>> Accounting Clerk/Office Manager
>> Phone No. (631) 343-7232 ex.101
>> Fax No. (631) 343-7233
>>
>> Xigmatek America Inc.
>> 47 Mall Drive, Unit 3
>> Commack, NY 11725-5717
>>
>>
>> -----Original Message-----
>> From: kristoffe [mailto]
>> Sent: Monday, September 12, 2011 7:14 PM
>> To: info.usa@xigmatek.com
>> Subject: here is my rebate in photo format you requested, i was very
>> busy with work these last few weeks
>>
>> I found my images of my rebate, please honor it as you replied you
>> would if I sent you the images.
>> I am the person who made the xigmatek video, if you recall.
>>
>> thank you,
>> kristoffe
>>>