staples.com sidley 5-year warranty scam no parts for chair
Posted: Mon Jul 23, 2012 4:45 pm
I'm copying this and pasting it on the web on a review site series I do.
You lied to me and told me 5 days almost 10 days ago.
Your service is horrifyingly bad. You just had a sale on the chair in store for $60 and you don't have any parts?
I want an exchange of another chair, you can wait for a back order there.
Maybe I'll just walk it in one of your stores and take a replacement and demand it there.
Seems like your company likes to post false 5-year warranties.
That wasn't a good idea to play passive aggressive with a forensic artist, was it?
On 7/23/2012 11:36 AM, Mazur, Angela wrote:
> Good morning,
> I received information from the parts department. The chair arm
> is on a back order. The order has been placed it is scheduled for
> August 31, 2012 ship out. With the order placed if any parts come
> available beforehand you will be scheduled for it. There is no need to
> follow up since we already have your order placed.
>
>
> Thank You
> Angela Mazur
> Staples Brand Product Support
> 1-800-425-0049
>
>
>
> -----Original Message-----
> From: kristoffe [mailto:kristoffe.brodeur@verizon.net]
> Sent: Saturday, July 21, 2012 7:37 AM
> To: Mazur, Angela
> Subject: Re: kristoffe brodeur's high back chair SKU#923274
>
> no chair part, am I going to have to follow up on this?
> On 7/12/2012 5:56 PM, kristoffe wrote:
>> here are the images
>> the left arm on both screw eyelets are completely blown out
>>
>
>
>
You lied to me and told me 5 days almost 10 days ago.
Your service is horrifyingly bad. You just had a sale on the chair in store for $60 and you don't have any parts?
I want an exchange of another chair, you can wait for a back order there.
Maybe I'll just walk it in one of your stores and take a replacement and demand it there.
Seems like your company likes to post false 5-year warranties.
That wasn't a good idea to play passive aggressive with a forensic artist, was it?
On 7/23/2012 11:36 AM, Mazur, Angela wrote:
> Good morning,
> I received information from the parts department. The chair arm
> is on a back order. The order has been placed it is scheduled for
> August 31, 2012 ship out. With the order placed if any parts come
> available beforehand you will be scheduled for it. There is no need to
> follow up since we already have your order placed.
>
>
> Thank You
> Angela Mazur
> Staples Brand Product Support
> 1-800-425-0049
>
>
>
> -----Original Message-----
> From: kristoffe [mailto:kristoffe.brodeur@verizon.net]
> Sent: Saturday, July 21, 2012 7:37 AM
> To: Mazur, Angela
> Subject: Re: kristoffe brodeur's high back chair SKU#923274
>
> no chair part, am I going to have to follow up on this?
> On 7/12/2012 5:56 PM, kristoffe wrote:
>> here are the images
>> the left arm on both screw eyelets are completely blown out
>>
>
>
>